Welcome to PRINCILIA MAK. We respect and value your personal privacy and are committed to protecting the personal information you provide while visiting, browsing, and using this website, as well as when purchasing products. This Privacy Policy outlines the information we collect, how we use and protect it, and the privacy rights to which you are entitled by law.
- Information We Collect
When you visit our website, create an account, place an order, make a payment, contact us, or use related services, we may collect information you voluntarily provide, including but not limited to:
Name;
Email address;
Phone number;
Billing address;
Shipping address;
Order and purchase history;
Customer service correspondence;
Other information you voluntarily submit.
When you visit our website, we may also automatically collect certain technical information, such as your IP address, browser type, device type, operating system, pages visited, website usage patterns, and related technical data.
- How We Use Your Information
We may use the collected information for the following purposes:
Processing, confirming, and fulfilling your orders;
Processing payments and related transactions;
Arranging product delivery;
Providing customer service and responding to your inquiries;
Handling returns, refunds, and after-sales services;
Sending order confirmations, shipping notifications, and other necessary service-related information;
Improving website functionality, products, and the customer shopping experience;
Detecting and preventing fraud, unauthorized access, and other security risks;
Maintaining the proper operation and security of the website;
Complying with applicable laws, regulations, and legal requirements.
Unless permitted or required by law, we will not use your personal information for purposes that differ significantly from those described in this Privacy Policy.
- Payment Information
We may use third-party payment service providers to process payment transactions on the website. Depending on the payment method you choose, relevant payment information may be collected and processed directly by the respective third-party payment service provider.
PRINCILIA MAK generally does not store complete bank card or credit card details within its own systems. Third-party payment service providers may process your payment information in accordance with their own privacy policies and security measures. 4. Cookies and Similar Technologies
Our website may use cookies and similar technologies to ensure the website functions correctly, remember user preferences, analyze website traffic, improve performance, and support certain marketing and analytics functions.
You can manage or disable certain cookies through your browser settings. However, disabling certain cookies may affect the proper functioning of some website features.
- Information Sharing
We may share certain personal information with trusted third-party service providers when necessary to provide website services and conduct our business. These service providers may include:
Payment processing providers;
Logistics and delivery providers;
Website hosting providers;
Data analytics providers;
Customer service providers;
Technical and website maintenance providers.
We do not sell your personal information in exchange for monetary payment.
We may also disclose relevant information as required by law, in response to lawful government or judicial requests, to protect our legal rights, to prevent fraud, or to ensure the safety of the website, our customers, and others.
- Personal Information Security
We implement reasonable administrative, technical, and organizational measures to protect your personal information against unauthorized access, use, disclosure, alteration, or destruction.
However, no method of information transmission over the Internet or electronic storage is absolutely secure. Therefore, while we take reasonable measures to protect your information, we cannot guarantee the absolute security of information during transmission or storage.
- Information Retention Period
We retain personal information for the period reasonably necessary to fulfill the purposes described in this Privacy Policy, based on actual business needs.
The retention period may depend on the type of information, order and customer service requirements, business record-keeping obligations, dispute resolution needs, and retention periods mandated by applicable laws and regulations.
When personal information is no longer reasonably necessary for business or legal purposes, we may delete, anonymize, or otherwise appropriately process the information in accordance with applicable laws.
- Third-Party Websites and Services
This website may contain links to third-party websites, platforms, or services. These third parties may have their own independent privacy policies and information handling practices.
PRINCILIA MAK is not responsible for the privacy policies or information handling practices of third-party websites or services that are beyond our control. We recommend that you carefully read the privacy policies of any third-party websites before providing them with your personal information.
- Children’s Privacy
This website is not directed at children under the age of 13.
We do not knowingly collect personal information from children under the age of 13. If we discover that we have inadvertently collected such information, we will take reasonable steps to delete it, as required by applicable law.
- Your Privacy Rights
Depending on your location and applicable law, you may have certain rights regarding your personal information, including:
Inquiring whether we hold your personal information;
Requesting access to your personal information;
Requesting the correction of inaccurate or incomplete information;
Requesting the deletion of personal information, where permitted by applicable law;
Understanding how your personal information is collected and used;
Restricting or objecting to certain data processing activities, as provided by law.
- Updates to the Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our business operations, website services, laws and regulations, or privacy practices.
When we make significant changes, we may update the effective date at the top of this page. We encourage you to review this page periodically to stay informed about the latest version of the Privacy Policy.
We value your privacy and will handle privacy-related requests diligently, in accordance with applicable law.
Data Controller
The data controller for this website is PRINCILIA MAK, 903 Chemin Des Brusquets, 06220 Vallauris, France. You can reach us at [email protected].
Legal Basis (GDPR)
We process personal data on the following legal bases: performance of a contract; compliance with legal obligations; our legitimate interests, including fraud prevention and improvement of the site; and your consent, for example for non-essential cookies and marketing communications.
Your Rights
Under applicable data protection law you have the right of access, rectification, erasure, restriction of processing, data portability, and objection to processing. You also have the right to lodge a complaint with the French data protection authority, CNIL (www.cnil.fr).
Cookies
We use non-essential cookies only with your consent. You can withdraw your consent at any time.