Welcome to PRINCILIA MAK. This website primarily offers outdoor jackets (shell jackets) to consumers. By accessing, browsing, or using this website, or by placing an order through it, you acknowledge that you have read, understood, and agreed to be bound by the following terms and conditions. If you do not agree to these terms, please discontinue use of this website.
- Website Use
You may use this website in accordance with applicable laws and these terms. You must not use this website for any activity that is illegal, fraudulent, unauthorized, or likely to disrupt the website’s normal operation.
You are responsible for ensuring that the information provided when placing an order or contacting us is truthful, accurate, and complete. Please update your information promptly if any changes occur.
- Product Information
We strive to ensure the accuracy of product names, images, descriptions, prices, and other information on the website. However, due to factors such as display devices, browsers, and product batches, the actual color, appearance, or details of the product may differ slightly from the images shown on the website.
We reserve the right to correct any errors in product information—including prices, descriptions, inventory levels, and availability—upon discovery.
- Orders
After you submit an order through this website, we may send you an order confirmation. Please note that an order confirmation does not necessarily constitute final acceptance of the order.
We may cancel or refuse an order due to insufficient stock, pricing errors, payment failure, irregular order information, suspected fraudulent activity, or other reasonable grounds. If payment has already been made, we will refund the applicable amount to your original payment method in accordance with our policies.
- Billing and Payment Terms
Products on the PRINCILIA MAK website are available for one-time purchase only.
Unless explicitly stated otherwise on the order page, we do not offer subscription services, automatic membership renewals, or recurring automatic charges. When purchasing a product, you are only required to pay the one-time price displayed for that order, plus applicable shipping fees, taxes, or other clearly listed charges.
Upon submission of your order, the selected payment method may be charged the final amount shown on the checkout page.
We accept the payment methods displayed on the website’s checkout page. The specific payment options available and the final amount due will be displayed before you submit your order. If a payment transaction is declined, reversed, or flagged for irregularities, we may suspend order processing until the payment issue is resolved.
- Product Prices
Product prices on the website are subject to change at any time. Price adjustments will not affect orders that have already been successfully confirmed and paid for, unless required by law or in the event of an obvious pricing or system error.
The final amount displayed at checkout may include the product price, applicable sales tax, shipping fees, and other clearly listed charges.
- Shipping
We provide shipping services to France, throughout Europe, and to other international destinations. Orders are processed within 2–5 business days. Estimated delivery after dispatch is 10–20 business days for France, 10–20 business days for Europe, and 15–30 business days for other international destinations. These are estimates only and delivery times may vary, depending on the specific order, inventory status, and the logistics provider.
Once the items have been shipped, we may provide you with tracking information. Actual delivery times may be affected by weather, holidays, peak shipping periods, carrier delays, or other factors beyond our control.
We may use third-party logistics and delivery service providers to fulfill orders.
- Returns, Refunds, and Order Cancellations
If you wish to return an item, request a refund, or cancel an order, please submit a request in accordance with the return and refund policy published on the website.
Upon receipt of the returned item, we may inspect its condition to verify eligibility for a return. Eligible refunds are typically issued to the original payment method.
Items that have been used, damaged, or modified, or that do not meet return eligibility criteria, may not be eligible for a refund; the specific terms of the website’s published refund policy and applicable laws shall apply.
- Product Quality Issues
If you receive an item with a manufacturing defect, obvious damage caused during shipping, or a significant discrepancy with your order, please contact us promptly and provide your order details along with relevant photos or supporting documentation.
We will provide an appropriate solution based on the specific circumstances, such as a replacement, a refund, or another reasonable resolution.
- Intellectual Property
Unless explicitly stated to belong to a third party, the intellectual property rights for all text, images, graphics, brand names, page designs, logos, and other content on this website belong to PRINCILIA MAK or the respective rights holders.
You may not copy, modify, distribute, sell, republish, or use the content of this website for commercial purposes without prior written permission. 10. Prohibited Conduct
When using this website, you must not:
engage in any activity that violates applicable laws and regulations;
use a false identity or false payment information to conduct transactions;
attempt unauthorized access to the website, servers, or other systems;
interfere with the normal operation of the website;
upload malicious programs, viruses, or other harmful code;
copy or use website content without authorization;
use the website to engage in fraud, harassment, or other illegal activities.
If any violation of these terms is discovered, we may restrict or terminate the relevant user’s access to the website and take other appropriate measures as permitted by law.
- Third-Party Services
This website may utilize third-party services for payment, logistics, website hosting, analytics, or other functions.
Third-party services may be subject to their own terms and privacy policies. We assume liability for third-party services not under our direct control only to the extent permitted by applicable law.
- Website Availability
We will make reasonable efforts to maintain the normal operation of the website, but we cannot guarantee that the website will be continuous, error-free, or uninterrupted at all times.
Certain website functions may be temporarily unavailable due to server maintenance, technical failures, network issues, system upgrades, or other reasons beyond our reasonable control.
- Limitation of Liability
To the maximum extent permitted by applicable law, PRINCILIA MAK shall not be liable—beyond statutory requirements—for any indirect or incidental losses arising from events beyond our control, interruptions in third-party services, network failures, or improper use of the website by users.
Nothing in these terms is intended to exclude or limit consumer rights or liabilities that cannot be lawfully excluded or limited under applicable law.
- Force Majeure
We assume liability—to the extent permitted by applicable law—for delays or failures to perform caused by events beyond our reasonable control, including but not limited to natural disasters, extreme weather, fire, war, government actions, public health events, transportation disruptions, network failures, or supply chain issues.
- Amendments to Terms
PRINCILIA MAK may update these terms in response to changes in business operations, website functionality, or applicable laws.
Updated terms will be posted on the website, and the effective date will be updated where applicable. Your continued use of the website following the update constitutes your acceptance of the updated terms. 16. Governing Law
These terms shall be interpreted in accordance with applicable U.S. federal law and relevant state laws, subject to any applicable conflict-of-law rules.
If any provision of these terms is found to be invalid or unenforceable, the remaining provisions shall continue to be valid and enforceable to the fullest extent permitted by applicable law.
Thank you for choosing PRINCILIA MAK. We are committed to providing our customers with a transparent, convenient, and reliable online shopping experience.