PRINCILIA MAK is committed to providing customers with a secure, convenient, and transparent online payment experience. This Payment Policy applies to payments and billing matters related to purchases made through the PRINCILIA MAK website.
- One-Time Purchases
All products sold on the PRINCILIA MAK website are one-time purchases.
Unless explicitly stated otherwise on the product or checkout page, we do not offer auto-renewing subscriptions, nor do we charge customers on a recurring, automatic basis. Customers are only required to pay the amount displayed for the items, applicable taxes, and shipping fees at the time of order submission.
- Accepted Payment Methods
We accept the payment methods displayed on the checkout page. Available payment methods may vary based on region, order details, and the capabilities of our payment service providers.
Customers must ensure that the payment information provided is truthful, accurate, and valid.
- Payment Timing
Customers are required to authorize payment upon submitting an order. Orders typically enter the processing stage once payment is successful and the order has passed necessary reviews.
If payment is not successfully completed, we may be unable to process or ship the order.
- Product Prices
Product prices on the website are determined by the amounts displayed on the checkout page at the time of order submission.
Prices may be adjusted due to promotions, inventory changes, or other business factors. Price adjustments generally do not affect orders that have already been confirmed and paid for.
- Taxes
In accordance with applicable U.S. federal, state, and local tax regulations, certain orders may be subject to sales tax or other applicable taxes.
Where applicable, such taxes will be displayed during the checkout process and included in the final order total.
- Shipping Fees
If shipping fees apply to an order, they will be clearly displayed on the checkout page.
In the event of free shipping or other shipping promotions, the specific terms and conditions will be as stated on the promotion page and the checkout page.
- Payment Failure
If a payment is declined by the bank, credit card issuer, or third-party payment service provider, we may be unable to complete the order processing.
If you encounter a payment failure, please verify the accuracy of your payment information and ensure sufficient account balance or credit limit; you may also need to contact your bank or payment service provider. 8. Order Security and Payment Verification
To ensure the security of our customers and the website, we may conduct necessary payment verifications or security checks on certain orders.
We reserve the right to delay, reject, or cancel orders that exhibit irregular payment details, suspected fraudulent activity, or other security risks.
If an order is cancelled after payment has been made, we will process the refund in accordance with applicable policies.
- Third-Party Payment Services
Some payment transactions may be processed by independent third-party payment service providers. These providers may handle payment information in accordance with their own terms of service, privacy policies, and security measures.
PRINCILIA MAK will never ask customers to provide full bank card PINs, account login passwords, or other unnecessary sensitive payment information via unofficial channels.
- Refunds
If an order meets the requirements of our refund policy, we will process the refund in accordance with the PRINCILIA MAK Refund and Return Policy.
Refunds are typically issued to the original payment method. Once a refund is initiated, the actual time it takes for funds to appear in your account may depend on the processing times of your bank, credit card issuer, or third-party payment service provider.
- Order Cancellation
Customers may contact customer service to request an order cancellation, provided the order has not yet entered the shipping or processing stage where cancellation is no longer possible.
If an order has already been shipped, direct cancellation may not be possible; in such cases, customers may request a return in accordance with the website’s Refund and Return Policy.
- Billing Issues
If you notice any discrepancies regarding the order amount, payment status, or billing information, please contact us as soon as possible and provide the relevant order number and payment details.
We will verify the details against our order records and take appropriate action if an error is confirmed.
We are committed to providing a secure and transparent payment process, ensuring that customers clearly understand product prices, shipping fees, taxes, and the final total amount due before placing an order.